REFUND POLICY
RETURNS & REFUNDS
We want you to love your OIL TYCOON purchase. If you are not satisfied with your purchase, please return within 30 days for a refund. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We only accept returns from products purchased on OILTYCOONBEAUTY.com.
RETURN INSTRUCTIONS:
- To complete your return, we require a receipt or proof of purchase.
- Please email us at hello@oiltycoonbeauty.com and include your order number in the email subject line. Customer Service will provide you with a RMA # (Return Merchandise Authorization number). Please write this number on the receipt or proof of purchase; without this we cannot accept your return.
- Pack your item(s) in the original product packaging, and send to:
Please do not send your purchase back to the manufacturer.
You are responsible for paying your own shipping costs for returning your item(s). Please note, shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item.
REFUNDS (IF APPLICABLE)
Once your returned items are received and meet the standards listed in our refund policy, a refund will automatically be issued to the original method of payment, within 10 working days. Please email us at hello@oiltycoonbeauty.com with any questions pertaining to your refund.